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Communicating Your Business Strategy

Communicating business strategy to gain understanding and buy-in is essential to effective plan implementation. In the small to medium sized business segment, most firms only achieve about 65% of their annual plan. Generally the reason is ineffective strategy communication.

Who really gets it?

According to research by Renaissance Solutions, 85% of management teams spend less than one hour a month on strategy issues, and only 5% of the workforce understand their company's overall direction. In a recent survey by Mercer HR, employees cited “lack of direction” and “lack of support” as the major barriers to change.

If you could raise that 5% level of awareness to 20% or even 50%, what would it be worth -- in terms of productivity and efficiency, innovation or a sense of ownership? Could change in your organization be made any easier if employees were genuinely able to “get it, support it, and act on it?” Employee communication is a critical tool for enabling organizations of all types to gain competitive advantage. How? By managing information and learning systematically so that workers truly understand how to connect their day-to-day actions with business strategy priorities. This means that workers can say “yes” to these two questions:

  • I understand the organization’s direction and my role in it.
  • I am personally motivated to do my part.

Begin with a solid communication planEffective strategy communications can mean the difference between success or failure, whether your organization is involved in a major business expansion, acquisition of another firm, or a change in business focus. Headwinds Ltd.’s communication model illustrates a sound process for communicating business strategy.


I4 Communication Process

Our business strategy communications are grounded in research, fortified through adult-learning principles, and driven through a proprietary model we call the I4 Process. The model is represented in four steps:

1. Investigating – We want to understand the direction of the business, the key priorities, and the learning needs of employees and managers before communication begins.2. Informing – Using adult-learning principles, we develop communication approaches designed to create maximum impact with employees and managers.

3. Influencing – Key influencers within the organization model change requirements and lead by example.

4. Involving – People are more likely to participate in a given change if they can influence the outcome.

How Headwinds Ltd. can help

We offer a wide range of communication services including:

  • Communication strategy
  • Strategic communication planning
  • Change communication
  • Message strategies (creation of a compelling, consistent story)
  • Business strategy facilitation
  • Leadership communication coaching
  • Communication processes and methodologies
  • Process and change mapping
  • Meeting facilitation
  • Team effectiveness
  • High impact, reader-friendly writing
  • Employee commitment and accountability surveys and other diagnostics
  • Focus groups and other listening processes


Want to Know How Your Firm
Can Improve Business
Strategy Communication?

Employees who are well informed about your business direction can contribute more to your firm's priorities. Contact us today to arrange a time to schedule a no-obligation, confidential conversation to discuss how to better communicate your business strategy.

Click here to contact us today.

The Business Planning Process

Business Planning Step By Step


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